Contact Magenta Insurance

Get in touch

03300 555 210
support@magentainsurance.co.uk


Enter your details below and a member of our team will call you back straight away (within working hours).

We'll never share your details with anyone else.

Complaints

At magenta insurance each of our customers is important to us and we believe you have the right to a fair, swift and courteous service at all times. However, sometimes things can go wrong and we may fail to meet your expectations. Our internal complaints procedure allows us to deal with complaints fairly, effectively and promptly. If you think we have let you down, please tell us why.

What to do if you have a complaint?

A complaint can be made in person, by phone, by email or in writing. Please contact us at:

FIRST FLOOR
2 Cornhill
Bury Saint Edmunds
IP33 1BE

03300 555 210
support@magentainsurance.co.uk

Please refer to our internal complaints procedure for more information.

Head Office

FIRST FLOOR
2 Cornhill
Bury Saint Edmunds
IP33 1BE

Office Hours: Monday – Friday.  9:00 – 17:00

03300 555 210
support@magentainsurance.co.uk

Property Claims Numbers

Property Insurance Claims: Refer to the claims section of your policy schedule for your insurer and the claims number:

Axis claims: 03300 555 211

Axa claims: 03300 248 087

Ageas claims: 03300 555 215

Canopius claims: 03300 555 213

Tokio Marine HCC: 03300 555 216

Home Emergency Claims

Refer to your policy booklet for your insurer and the claims number:

magenta home home emergency: 0330 303 1464

magenta premier home emergency: 0333 234 3465

holidayhome home emergency: 0330 303 1869

prestige home emergency: 0330 303 1960

Other Claims

Arc Legal Claims: 0344 770 9000

MPPI Claims (Trent): 01285 626 020

If you are still unsure, please email us on support@magentainsurance.co.uk and we will do our best to assist.

Trading Names

magenta and magenta insurance are both trading names of DUAL Corporate Risks Limited.

Registered Office Address

One Creechurch Place, London, EC3A 5AF

FCA Regulation

DUAL Corporate Risks Limited is authorised and regulated by the Financial Conduct Authority (312593).

BIBA Membership Number: 569243